Terms and Conditions

1. Acceptance of Terms

By accessing and using this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our site.

2. Nature of Services

Heaven's Coffee serves as a specialized platform for the curation and export of high-altitude specialty coffee from El Salvador. Our role is to act as the direct link between local producers and international markets. Heaven's Coffee is the exporter and quality guarantor; we are not the direct growers, but we work in close partnership with farmers to ensure strict quality control and traceability.

3. Intellectual Property

All content on this website—including text, high-altitude mountain photography, logos, brand names, and graphic designs—is the exclusive property of Heaven's Coffee. Any reproduction, distribution, or commercial use of this material without prior written consent is strictly prohibited.

4. Product Information and Accuracy

While we strive to provide precise details regarding altitudes, coffee varieties (such as Pacamara and Geisha), and cupping profiles, please note that coffee is an agricultural product. Sensorial characteristics and flavor notes may vary slightly between harvests and specific lots.

5. Limitation of Liability

Heaven's Coffee shall not be held liable for:

Temporary website interruptions or technical glitches.
Misinterpretation or misuse of the information provided on the site.
Any damages resulting from browsing or downloading files from this platform.

6. Third-Party Links

Our website may contain links to third-party sites (e.g., certification bodies like Rainforest Alliance). Heaven's Coffee does not control and is not responsible for the privacy practices or content of these external platforms.

7. Privacy and Data Protection

Any information submitted through our contact forms or sample request portals will be handled according to our Privacy Policy, solely for the purpose of managing commercial inquiries and international exports.

8. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of El Salvador. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts in San Salvador.